The leading online engine in ticket tracking and technical support. More and more companies are seeing the benefits of bringing support back home.
Latest News / Updates
4th November · Mobile Kiwi
Blackberry I-Phone capabilities in Beta stage. Soon to be released
1st November · Engine v1.021.1
We introduced our latest Support Engine.
15th October · Vendor Support
Track Clients and Vendor tickets simultaneously. Cross multiple support tickets to single vendor tickets. When the vendor has the solution, mass email one solution to all crossed tickets.
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News and InformationVendor Support
How does KiwiTicket stand out from all the other ticket systems. Besides the ease of use and automated functions, KiwiTicket gives the user a very important feature not found in many ticket systems.
Many online businesses contract out the website programming and hosting. If this is the case you need to respond to your own contact/help system, and create support tickets for your vendors.
KiwiTicket addresses this situation with a very unique solution. All contact or support tickets coming in from your site can be crossed with a ticket to your vendor.
How can this be useful? You may get more than one tech support ticket from your site and the solution rests with a vendor update. Our system allows you to link incoming site tickets to a single vendor ticket. When the vendor completes the resolution you can easily get this information to everyone tied to the Vendor support. This saves time and money!
Take a functional tour and see what we can do to keep your clients informed and happy. Just click here to support a ticket to our automatic system.